If you are not satisfied with your Echelon product, you may submit a request for a return within thirty (30) days after its delivery, and Echelon will provide a prepaid shipping label for the return. If you purchased your product from a third-party seller, please contact the seller directly to discuss your return options. † Only items purchased directly from will be accepted for returns. Citizens Pay Line of Credit Account offered by Citizens Bank, N.A. Click Here for important information about Rates and Fees and the Citizens Pay Line of Credit Agreement. *0% APR for 12, 24, 39 & 48 Months with Equal Payments: Available on qualifying purchases of select products charged to a Citizens Pay Line of Credit.
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